At Fotello, one of our core promises is to help you save money—and that starts with a subscription that works around your business, not the other way around.
As long as you’re on an active plan, you can keep using Fotello without any limitations. Whether you're ramping up during peak season or taking a break, you can upgrade or downgrade anytime with zero friction.
Check Your Account Anytime
Here's how to keep track of where you stand:
Remaining Listings:
You can always see how many listings you have left by checking the top right corner of your dashboard. That way, you’ll never be caught off guard mid-upload.Your Current Plan & Billing Cycle:
You can easily find your current plan details like plan, billing cycle etc. in Settings -> Manage Subscription -> Current Plan or by going here.
Thinking of Upgrading? Here’s Why It Might Save You Money
If you're running low on listings or paying extra for add-ons, upgrading can actually lower your cost per listing and give you more flexibility.
Benefits of Upgrading:
More listings, more freedom: Never worry about running out—especially during busy seasons.
Get your yearly listings upfront: With our annual plan, you get all your listings at once and can use them anytime you like.
Skip the cost of add-ons: Add-on listings cost a bit more than committed listings, so upgrading your plan helps avoid those extra charges.
How to Upgrade:
To a higher monthly commitment: You can do this yourself by going into Settings -> Manage Subscription -> Current Plan or by using this link. Just select the listings you like and the plan you want: Essential and Ultimate and click "Select Plan". Your upgrade will be applied right away, and we’ll credit any unused listings fairly.
To an annual plan: Save 20% and get all your listings upfront! Just book a quick call with us here → https://cal.com/fotello/fotello-connect, and we’ll handle the rest for you.
When you upgrade:
Your account is updated immediately.
If you're upgrading to a higher commitment of listings, your billing cycle will reset to the upgrade date going forward and you will be charged based on the commitment level of the new tier.
If you're upgrading to a higher tier within the same number of listings, you keep the same commitment, charges are prorated for the remaining days in your current cycle.
Please note that no refunds will be issued for subscription changes.
Considering Downgrading?
We totally understand. If you’re going on vacation or feel like at your current commitment level you will more listings than you need for the entire year, Fotello gives you the freedom to downgrade anytime. Downgrading allows to you keep using Fotello without any restrictions.
But here’s a potential downside of downgrading:
Peak season buffer: Listings roll over, so if you downgrade, you might miss the chance to stockpile listings for busier months. A steady monthly plan helps even things out over the year.
How to downgrade:
To a lower monthly commitment: You can do this yourself by going into Settings -> Manage Subscription -> Current Plan or by using this link. Just select the listings you like and the plan you want: Essential and Ultimate and click "Select Plan". Your downgrade will be applied in your next billing cycle, and we’ll credit any unused listings fairly.
To a lower tier: Just book a quick call with us here → https://cal.com/fotello/fotello-connect, and we’ll handle this manually for you at the moment.
When you downgrade:
Your new plan will take effect at the start of your next billing cycle
Your billing cycle stays the same
Please note that no refunds will be issued for subscription changes.
Final Word
Fotello is built to help you grow, not stress. That’s why we give you the flexibility to upgrade or downgrade at any time—with a fair, transparent system that always keeps your bottom line in mind.
Pro Tip: The easiest way to manage your plan is to choose a commitment that matches your average monthly usage over the past 12 months. That gives you room to stack listings during slower seasons and use them freely when business picks up.
Need help choosing the right plan?
Message us anytime—we’re here to help.