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Set up for delivery

Harman Walia avatar
Written by Harman Walia
Updated yesterday

You wrapped the shoot. Fotello made it look incredible. Now comes the moment clients remember most: delivery.

You are not doing this alone. Thousands of creators deliver through Fotello every day. Here is how to give your clients a premium experience, get paid faster, and keep your workflow smooth.


Step 1: Brand your delivery home

Give your clients an experience that looks and feels like you.

  1. Add your branding
    Go to Settings > Branding > Company details. Add your name, logo, and socials so every delivery carries your identity.

  2. Connect your custom domain
    Go to Branding > Domain. Enter your domain and click Connect domain. Copy the DNS records into your domain provider.
    Sounds technical. No worries. Book a call and we will walk you through it end to end.

  3. Turn on Fotello Payments
    A short onboarding and you will see all payments right inside your dashboard. No more awkward follow ups.

  4. Create your packages
    Add the offerings you sell every week. Examples
    Luxury
    Dusk
    Aerial
    Floor plans
    Bundle the services you want. Price them the way you do business.


Step 2: Add every asset in one place

Once your photos finish enhancing, drop in everything else your client needs so you deliver with a single link.

  • Drag and drop externally edited photos such as virtual staging

  • Add video

  • Add virtual tours from Matterport, iGUIDE, or similar

  • Add floor plans

  • Reorder to highlight the story you want the client to see first


Step 3: Deliver and get paid

Click Deliver
Pick your package
Choose the customer
Decide whether to collect payment
Hit Send email

Your client receives a clean, branded message with a button to view everything.


What your client sees

A beautiful, branded delivery page with

  • A cinematic slideshow of your best shots

  • A photo grid for fast review

  • Embedded video

  • The virtual tour

  • Floor plans

If you chose Collect payment, assets are watermarked and downloads stay locked until payment is complete.
Prefer instant access
Uncheck Collect payment and your client can download right away.


Hand off revisions without the back and forth

If your client spots something they want adjusted such as removing an item or tweaking a frame they can request a revision directly on the delivery page. Our team takes it from there and keeps you in the loop. You stay focused on the next shoot.


Pro tips

  • Brand first
    Set up your logo, domain, and packages once. Every delivery after that feels premium.

  • Bundle smart
    Create packages that match how you sell in your market. Dusk, aerial, and floor plans often bundle well.

  • Use payments
    Collecting at delivery keeps cash flow smooth and saves time on follow ups.


Troubleshooting quick hits

  • Domain not connecting
    DNS records can take a little time to update. If it is taking longer than expected, message us in chat or book a call and we will help.

  • Payments onboarding questions
    Chat with us and we will get you verified and visible in the dashboard.

  • Missing asset
    Drag and drop it again on the listing page and refresh.


You keep shooting. Fotello handles the rest and helps you deliver your best work every single time.

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